Treatment Coordinator (TCO) 

Treatment Coordinator - Sherwood Dental Care (Part-Time or Full-Time)

Join Our Team as an Experienced Treatment Coordinator and play a central role in delivering exceptional patient journeys here at Sherwood Dental Care!

About Us:

Sherwood Dental Care is a well-established, 8 surgery multi-disciplinary dental practice located in Nottingham. We specialise in a wide range of dental treatments, including Implants, Endodontics, Periodontics, Restorative, Orthodontics, and Dentures. We are now looking for an experienced Treatment Coordinator (TCO) to join our team on a permanent Full-Time or Part-Time basis.

Working Hours:

You will work alongside our dedicated dentist 3 or 5 days per week, full-time or part-time with some flexibility around start and finish times for the right candidate.

Option 1 - Part-Time TCO Hours: Wednesday, Thursday and Friday, 25.5 hours per week. Working 8.15- 17.00 on Wednesday, 10:00-19:00 on Thursday, and 8:15- 16:00 on Friday. As a TCO you will also have your own office for the 3 days.

Option 2 -  Full-Time: Working 3 days TCO hours (as above) plus two days Dental Nursing. Working 08:15- 19:15 on Thursday and 08:15-16:15 on Friday with no Saturdays or Sunday rota.  

Employee Benefits:

• Company-paid annual registrations
• Pension plan to help secure your future
• Annual appraisals to support your career growth
• On-site staff parking for convenience
• Uniform provided
• Team-building events and social outings

Key Responsibilities:

As an experienced Treatment Coordinator you will play a crucial role in ensuring an outstanding patient experience.

Your responsibilities will include:

• Welcoming patients and conducting initial consultations
• Assisting clinicians with treatment planning and guiding patients through their care journey
• Helping patients prioritise their treatment plans, including scheduling and managing payment options
• Conducting detailed consultations to explain treatment plans and options clearly to patients
• Managing patient appointments and follow-up consultations
• Communicating with third-party financing companies to facilitate patient finance plans
• Managing patient referrals and maintaining accurate records
• Handling patient inquiries via phone, email, and online platforms
• Managing social media and marketing efforts for the practice

Requirements:

We are looking for a personable and proactive individual who thrives in a customer-facing role. Ideal candidates will have:

• Proven experience in a Treatment Coordinator or similar dental role
• GDC qualified with nursing experience 
• Excellent communication and organisational skills
• Strong customer focus and the ability to build relationships with patients
• Experience in using Microsoft Outlook, Word, Excel, and dental practice management software
• Ability to work both independently and as part of a collaborative team
• Strong attention to detail and the ability to prioritise workloads effectively
• Experience with Itero, CBCT Scanner but not essential

Join Us Today!

If you are an experienced Treatment Coordinator looking for a role in a supportive and forward-thinking dental practice, we would love to hear from you!

Press "apply" or contact Vicky in our recruitment team vicky.tanday@envisage-dental.co.uk  for more information. We look forward to receiving your application and welcoming you to our team!

ENVDN1